Automation and efficiency of customer service operations, measures against waiting times【LineManager@NSAP＋Call】
This is a queue management system that issues numbered tickets (waiting tickets), displays waiting status information, and calls customers in order. By automating ticket issuance and reception, it improves business processes, reduces operational burdens, and provides an intuitive user experience for smooth operations. When your turn is approaching, we will notify you via email or LINE to your mobile phone, preventing drop-offs and frustration due to long wait times. 【Features】 ● Easy touch operation that is intuitive to use ● Supports multiple queues (※1) and multiple call destinations (※2) ● Compact and smart device configuration ● Selectable calling functions (email call, LINE call, voice call, etc.) ● Device configuration that can be arranged according to operational scenarios ● Flexible customization options (function additions/changes, design/color changes, external integrations, etc.) ※1…Separating queues (ticket issuance) by purpose or use ※2…Dividing call destinations into multiple groups ※For more details, please check the product introduction site or contact us using the information below.
Inquire About This Product
basic information
●Equipment Configuration (Standard) Ticket Issuing Device: Tablet-type ticket issuing machine Operating Device: 10.1-inch tablet PC (Windows Embedded OS) Display Device: 21.5-inch LCD display (desktop type) *We also accept inquiries about adding operating devices, large screen monitors, dual screen displays, etc. *There are models that support 1 line queue × multiple calls. [LineManager＠NS3P+Call] *We offer a 2-week trial plan for demo units (for a fee).
Price range
P3
Delivery Time
P4
※After the details are confirmed, it will take about two weeks.
Applications/Examples of results
【Active in Such Situations】 ● Hospitals, Health Check-ups, Clinics Waiting for outpatient reception, examination, tests, and billing ● Pharmacies Reception for prescriptions, calling when prescriptions are ready, medication exchange tickets ● Government Offices and Public Facilities Reception for various procedures, waiting for counter service, calling ● Restaurants Waiting for available seats upon arrival, handing over ordered items ● Various Stores Handing over ordered items, reserved items, renovation items, repaired items, etc. ● Others Banks, post offices, insurance, shrines and temples, second-hand buying shops, mobile phone shops, event venues
Detailed information
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LINE call, voice call support
Line up（5）
| Model number | overview |
|---|---|
| Easy queue management with button-operated ticket dispenser 【LineManager＠NS3】 | https://appreco.com/apps/linemanager-ns/ |
| Thorough infection control with touchless ticket dispenser 【LineManager＠NS3-NC】 | https://appreco.com/apps/linemanager-ns-nc/ |
| For remote call display, wireless number display 【LineManager＠ND】 | https://appreco.com/apps/linemanager-nd/ |
| Single queue × multiple call support, queue management system 【LineManager＠NS3P＋Call】 | https://appreco.com/apps/linemanager-ns3p-call/ |
| For product handover, number calling and display system 【LineMangare@Call Touch】 | https://appreco.com/apps/linemanager-calltouch/ |
Company information
We are a company that provides business solutions and services. Focusing on solutions related to customer service, such as reception, accounting, and customer support, we offer proposals aimed at improving operational efficiency and enhancing customer experience for medical institutions, local governments, and private companies.