Stability of server infrastructure for everyone.
At Beyond, we are not only focused on the technology of cloud/server design and construction but also significantly emphasize the technology and support for "cloud/server operation maintenance and monitoring." Since our founding, we have leveraged our technical expertise and know-how, backed by our track record in designing, constructing, and operating servers/infrastructure that serve as the foundation for large-scale, high-load web services/systems such as social games, e-commerce sites, media sites, and digital content. We provide proactive technical support for cloud/server operation maintenance and monitoring. With our server engineers available 24/7, we aim to alleviate any concerns or efforts related to servers/infrastructure, allowing our clients and businesses to focus on their core operations without being burdened by server/infrastructure issues. Our goal is to ensure the uninterrupted operation of our clients' essential services and systems.
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basic information
【Service Contents】 ■ 24/7 human support by engineers in Japan and Canada ■ Optimization tuning and technical support for middleware (OSS) ■ Know-how for operation and maintenance based on Zabbix monitoring technology ■ Early resolution-type technical support utilizing chat tools ■ Strengthening security for cloud/server ■ Sharing technical know-how regarding cloud utilization * For more details, please feel free to contact us.
Price information
Monthly fee: 39,800 yen (excluding tax)～
Delivery Time
P4
※Depending on the system configuration and circumstances, the schedule/delivery date may vary. For detailed schedules and delivery dates, please contact us separately.
Applications/Examples of results
■ Do you have any of these "concerns or cases"? Please feel free to consult with us first! - I want to receive support via phone, email, or chat 24/7, 365 days a year. - I want assistance with irregular troubles and issues 24/7, 365 days a year. - I expect timely responses to challenges that require early resolution. - I want to focus on the original service development and concentrate business resources. - The number of servers is large, so I cannot manage with my own resources alone. - I want to reduce operational costs related to server management as much as possible. - I have issues with the current server environment and would like to improve operations. - I want to entrust security operations such as measures against unauthorized access and vulnerability responses. - I would like advice considering system requirements, environment, and use cases. - I want to receive technical knowledge familiar with various clouds and servers. ● Implementation results and case studies: https://beyondjapan.com/works * Please feel free to contact us for more details.
Detailed information
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To make the environment of the servers/infrastructure where applications operate more stable, continuous maintenance and updates of services and systems, as well as responses to irregular system failures, are essential elements. However, managing these tasks solely within your company, 24/7 year-round, is extremely challenging. Beyond offers a full support service plan that integrates all these response items in its cloud/server operation maintenance, monitoring, and technical support. By entrusting cloud/server matters to experts like Beyond, customers and companies can eliminate concerns and labor issues related to their servers/infrastructure. Of course, we also provide operation maintenance and monitoring for various clouds/servers such as AWS, GCP, Alibaba Cloud, and IDCF Cloud, as well as for cloud/server accounts that customers own, bring in, or are already in production.
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Company information
Beyond is a group of engineers that acts as a behind-the-scenes player in the IT/Web, gaming, e-commerce, and media industries, utilizing various cutting-edge cloud technologies to provide a deep level of consistent support to our clients. We are a multi-cloud integrator and managed service provider (MSP). We offer specialized services focused on cloud and server, including cloud/server construction and migration compatible with multi-cloud environments such as AWS, GCP, and Azure, 24/7 operation maintenance and monitoring, load testing, web system development, and server-side/API development.