By having users evaluate QA, higher quality QAs will be displayed at the top! It is a QA system that continuously improves the accuracy of search results.
"BPUSS" is an internal inquiry efficiency system/cloud-based QA system that accumulates evaluations of QA and provides answers suited to the user's skill level. After confirming the QA, data is accumulated as users evaluate the content, resulting in higher-rated QAs being displayed at the top, thereby improving the quality of problem-solving. 【About the QA Evaluation System】 ■ Evaluation Function Users can search for QAs and evaluate whether the answers obtained helped resolve their issues. ■ Better Search Results through Evaluation QAs that gather high evaluations are displayed higher, leading to better problem resolution. ■ Continuous Use for Improved Accuracy By continuously collecting evaluations from users, the search results evolve into better ones. *For more details, please download the PDF or contact us.
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basic information
**Features** - Provides answers tailored to the user's skill level - Utilizes evaluation data from user-generated QAs to deliver better responses - Ability to verify whether QAs lead to problem-solving through various data analysis functions - The BPUSS algorithm extracts QAs that are deemed not to contribute to problem-solving, allowing for QA inspection - Answers suited to the skill level - Evaluation function - Improved search results through evaluations - Continuous use enhances accuracy - Easy-to-read graph displays - Visualizes user engagement *For more details, please download the PDF or contact us.*
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Company information
Our business has been nurtured over 30 years at Dofine Co., Ltd. Starting with the call center business, we have pursued specialization and developed various businesses such as training and diagnosis, team dispatch, BPR outsourcing, and consulting.