[Currently distributing case study materials for download] Effective business improvement consulting from a practical perspective! We propose suitable plans tailored to your challenges.
We would like to introduce our business efficiency consulting service, "BPRescue." First, as a warm-up for BPR, we create a business flow diagram (BPMN) and diagnose the underlying issues. For the detected factors, we create a detailed BPMN and analyze the causes of their occurrence. Next, we develop countermeasures centered around DX solutions that are appropriate for the identified causes and create an action plan for implementing these measures. Furthermore, we support the execution of the countermeasures and conduct regular effectiveness evaluations. Based on these evaluations, we implement business improvements in an agile manner. 【Business Improvement Steps】 ■ Detection of underlying issues ■ Analysis of the causes of issue occurrence ■ Development of improvement measures ■ Execution and verification ★ You can view case study materials for our service by clicking on the "PDF Download" link below.
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【Use Cases】 ■ Financial Back Office Operations ・Elimination of personal information input errors ■ Medical Manufacturer Support Desk ・Selection of BPO scope *For more details, please refer to the PDF document or feel free to contact us.
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【Other Achievements】 ■ Numerous major telecommunications companies and major finance companies *For more details, please refer to the PDF document or feel free to contact us.
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Our business has been nurtured over 30 years at Dofine Co., Ltd. Starting with the call center business, we have pursued specialization and developed various businesses such as training and diagnosis, team dispatch, BPR outsourcing, and consulting.