Make effective use of waiting time anywhere! Reducing the reception duties and complaint handling of hospital staff.
Hospitals/medical institutions have been struggling with the waiting time from reception to consultation/examination for some time. After the system was implemented, by checking in after being called, the process from arrival to consultation/examination became smoother, and complaints from patients decreased. The workload of hospital staff in reception duties and complaint handling has been reduced, allowing for the allocation of human resources to other tasks, which not only improved user satisfaction but also contributed to increased operational efficiency. 【Effects of Implementation】 ■ Easily check the status of called numbers in real-time on the web ■ Patients can effectively utilize their waiting time in any location without being confined to a crowded waiting room ■ The process from arrival to consultation/examination has become smoother, and complaints from patients have decreased ■ Allocation of human resources for other tasks has been achieved ■ Contributed to increased operational efficiency *For more details, please refer to the PDF document or feel free to contact us.
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【System Overview】 1. Patients issue a ticket at the ticket machine. 2. A program placed on a linked PC retrieves the currently called number data from the ticket machine. 3. The retrieved number data is sent to a server in the cloud. 4. The receiving server saves the data to a database. 5. When viewing the hospital's website, the database number is displayed. 6. Patients register their number from the website. 7. Patients whose number is called can go to the reception to receive their examination. *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Since our establishment in 1973, we have been a comprehensive system integrator, providing comprehensive support for various customers' ICT strategies. In software development, we have personnel capable of handling a wide range of technical fields, from large mainframes to control microcontrollers. In IT infrastructure, we cover everything from large-scale private clouds to personal computers. We are a collective with specialized skills, and we are preparing a system that can respond to your needs with a forward-looking approach.