[Development Case] Ticket Issuing Machine and Number Tag System in Hospitals

Make effective use of waiting time anywhere! Reducing the reception duties and complaint handling of hospital staff.

Hospitals/medical institutions have been struggling with the waiting time from reception to consultation/examination for some time. After the system was implemented, by checking in after being called, the process from arrival to consultation/examination became smoother, and complaints from patients decreased. The workload of hospital staff in reception duties and complaint handling has been reduced, allowing for the allocation of human resources to other tasks, which not only improved user satisfaction but also contributed to increased operational efficiency. 【Effects of Implementation】 ■ Easily check the status of called numbers in real-time on the web ■ Patients can effectively utilize their waiting time in any location without being confined to a crowded waiting room ■ The process from arrival to consultation/examination has become smoother, and complaints from patients have decreased ■ Allocation of human resources for other tasks has been achieved ■ Contributed to increased operational efficiency *For more details, please refer to the PDF document or feel free to contact us.

Workflow System