Are you facing issues like 'the product is complex and it's difficult for the support department to resolve it alone' or 'there are barriers between departments that prevent smooth collaboration'?
Do you have any of the following issues in your daily operations? Due to the complexity of the products being handled, it is difficult for the support department alone to resolve problems... There are barriers between departments, making smooth collaboration challenging... Inquiries are concentrated on individuals, leading to an uneven distribution of workload... These issues are commonly heard in customer-facing departments such as call centers. By utilizing SolutionDesk, it is possible to: - Significantly reduce the burden of inquiry operations by leveraging AI on internal knowledge - Collaborate smoothly with product development departments and upstream component suppliers to enhance problem-solving capabilities. 【What can be achieved with SolutionDesk】 ■ Anyone in the organization can utilize AI in their work to improve efficiency ■ Use AI on accumulated internal knowledge to enhance productivity ■ Strengthen problem-solving capabilities by building a collaborative system that transcends organizational barriers ■ Resolve the issue of "I don't know who to ask!" ■ Quickly relay customer feedback and needs to the product development department, reflecting them in new product development and product improvements *For more details, please refer to the PDF document or feel free to contact us.
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In your daily operations, do you face any of the following challenges? Due to the complexity of the products being handled, it is difficult for the support department alone to resolve issues... There are barriers between departments, making smooth collaboration impossible... Inquiries are concentrated on individuals, leading to an uneven distribution of workload... These challenges are often heard in customer-facing departments such as call centers. By utilizing SolutionDesk, you can: - Significantly reduce the burden of inquiry operations by leveraging AI on internal knowledge - Smoothly collaborate with product development departments and component suppliers, enhancing problem-solving capabilities. 【What can be achieved with SolutionDesk】 ■ Anyone in the organization can utilize AI in their work to improve efficiency ■ Use AI on accumulated internal knowledge to enhance productivity ■ Strengthen problem-solving capabilities by building collaborative systems that transcend organizational barriers ■ Resolve the issue of "I don't know who to ask!" ■ Quickly relay customer feedback and needs to the product development department, reflecting them in new product development and product improvements. *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Accelerate Technology was established in 2001 through Fujitsu's venture business system, and it provides solutions that empower the workplace with knowledge utilization technology, centered around the corporate knowledge utilization IT tool series "Accela," helping to expand and accelerate our customers' businesses.