It realizes an FAQ (chatbot) as if having a conversation.
"Kotosora" is an AI FAQ solution that utilizes natural language processing. Unlike the monotonous exchanges of questions and answers typically found in standard FAQs, it can guide users to answers in a manner that is closer to human conversation. It can be used for inquiry responses at contact centers, help desks, and call centers, as well as for integration with knowledge databases and various systems. 【Features】 ■ Responds to inquiries 24/7, 365 days a year ■ Natural interactions that feel like talking to a person ■ Gently answers the same question multiple times ■ Suggests options to quickly reach the goal ■ Achieves self-resolution through knowledge accumulation ■ Easy management of Q&A with an EXCEL sheet *For more details, please download the PDF or feel free to contact us.
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basic information
【System Features】 ■Easy to implement ■Multi-device compatible ■Supports natural Japanese searches ■Handles variations in language ■Frequently asked questions are displayed prominently ■Screens tailored to customer requests *For more details, please download the PDF or feel free to contact us.
Price range
P3
Delivery Time
P4
Applications/Examples of results
We offer versions for the Internet and LGWAN. They are used by corporations, educational institutions, and local governments. *For more details, please download the PDF or feel free to contact us.
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Company information
Our company provides services that meet customer needs in five fields: "Fire and Disaster Prevention," "Society and Public," "Finance and Insurance," "Manufacturing and Distribution," and "Literature." We take pride in our extensive track record not only in system and software development but also in consulting and management services, offering plans based on our customers' corporate strategies. We contribute to business reform and efficiency. Please feel free to contact us if you have any requests.