Maintenance extension after the standard maintenance period for network equipment. Available 24/7, 365 days a year. Flexible send-back maintenance.
IT Cost Optimization We provide extended maintenance for IT hardware (servers, network equipment, storage) after the manufacturer's support ends, allowing for a simple method to prolong the usage period of systems without being constrained by EOSL, thus enabling IT cost reduction through budget restructuring. Sendback Maintenance Not only operational equipment but also spare units that are already in cold standby can be included, and we supply replacement units for long-operating network equipment. We also offer the option to deploy our replacement units to specified locations. EOL Extended Maintenance Service Supporting the long-term use of servers, storage, and network equipment that reach EOL manufacturer support, with a proven track record of 90,000 units across 1,800 companies nationwide. Recommended for countermeasures against the end of manufacturer support: ✓ Manufacturer cannot extend support. ✓ System upgrades cannot be completed before EOSL. ✓ Want to review maintenance costs for existing systems. ✓ Want to reduce IT costs and generate funds for investment in new IT themes. ✓ Want to choose a domestic third-party maintenance provider with high procurement capability and quality for replacement parts. ✓ Want to select a domestic third-party maintenance provider with extensive usage records across various industries.
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basic information
Not just cost reduction We can provide maintenance support for all server, storage, and network equipment with extended EOSL, enabling comprehensive maintenance support for the entire IT infrastructure. This allows for not only the compression of maintenance costs but also the planned long-term maintenance of legacy systems during infrastructure upgrades and cloud migration, facilitating the promotion of DX (Digital Transformation). Quality and quantity of replacement parts We have a procurement and production system that supports the EOSL maintenance business, maintaining the capability for procurement, stockpiling, and quality inspection of EOSL parts. We ensure a sufficient quantity and quality of maintenance replacement parts in stock.
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90,000 units of domestic achievements DataLive's EOL extension maintenance service has been adopted by over 1,800 companies and organizations across Japan, boasting extensive experience in extending the maintenance of IT hardware. DataLive's EOSL extension maintenance service allows for continued use even after failures, supporting the long-term operation of network infrastructure.
Detailed information
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Quality and Quantity of Replacement Parts We have a procurement and production system that supports the EOSL maintenance business, maintaining the ability to procure and stock EOSL parts and conduct quality inspections. We will ensure a sufficient stock of maintenance replacement parts in both quantity and quality.
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ISO 9001 Certification ISO 27001 Certification We have implemented management systems for ISO 9001 and ISO 27001 across all departments to provide maintenance services, enhance customer satisfaction, and protect and effectively utilize our customers' various information assets. We are committed to establishing a system for providing higher quality services and products, striving to improve customer satisfaction, and delivering services that are safe and secure with thorough information security.
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Inspection and Maintenance Service Technology for EOSL Parts We are facing many technical and engineering challenges to supply EOSL parts without relying on manufacturers. We are committed to building high quality through technology and inheritance, handling precision electronic components, and striving to supply stable quality while accumulating knowledge.
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Quality Control of Individual Parts Memory, storage media, power units, and expansion cards incorporated into maintenance-targeted equipment are managed for part number information, version, and quality on an individual part basis. The quality of storage media that retains data is particularly important. Our company has customized and introduced inspection equipment for storage media to enhance the initial recovery rate from failures for long-term use.
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The equipment information and maintenance registration information provided by customers for estimate requests are treated as confidential information. We check inventory not only by model and product name but also at the part number and type number level to allocate maintenance parts. The accuracy of the registration information supports a high initial recovery rate during failures.
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Even during the pandemic, we conduct meetings remotely. We will also adjust to customize maintenance schemes and response flows for each system in relation to the maintenance of critical systems. We carefully handle details such as parts deployment methods, unit delivery, access to and from data centers, and reporting methods for maintenance work, building individual flows. This enhances the quality of our services and reduces the operational burden on systems.
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Establish a rich inventory of stock and generously equip spare parts in preparation for any disruptions. A plentiful supply enhances trust in maintenance services.
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In preparation for future maintenance targets and consumption due to failures, we strive to receive the necessary quantities daily and focus on maintenance and inspection.
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We have also equipped inspection facilities for network devices, and we will promptly conduct inspections for main unit replacements, as well as assess port status and deterioration.
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A Japanese third-party maintenance specialist provider supporting cost reduction and long-term operation of IT infrastructure. After the manufacturer's maintenance ends (EOL/EOSL), we stock 800,000 main units and parts domestically and ensure the reliable provision of extended maintenance services. Our services are adopted by 2,000 companies nationwide, including those in finance, telecommunications, and power.