The importance of introducing a third-party monitoring system! Introduction to incident reviews.
Internet outages can catch you off guard when you're trying to implement what’s in the incident response handbook, whether you are an end user or the head of an SRE (Site Reliability Engineering) or DevOps department, all while trying to maintain your composure. For those responsible for providing reliable services to customers, typical outages include situations that should be resolved as quickly as possible, akin to a fire alarm or video call ringing. That said, we often forget what outages mean for end users. On Tuesday, November 16, 2021, for some reason, I was reminded of the feeling of having just put on mismatched shoes. **Overview** - From the end user's perspective: Google not found error - Outage of 2021 - Catchpoint observed a sharp increase in test failures - "Bugs lurking in network configuration services" - Three important lessons for any company *For more details, please refer to the related links. Feel free to contact us for more information.*
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We have established and operate measurement and monitoring centers in five cities across the country (Sapporo, Niigata, Tokyo, Osaka, and Fukuoka). The measurement and monitoring systems in operation there are also used by major IT companies such as Google and Microsoft, as well as e-commerce sites and mobile companies like Verizon. We monitor the communication status of your web systems from various locations 24/7, analyze the data, optimize it, and support high-speed and stable web operations. We can detect communication failures and server issues, which have been occurring frequently lately, through measurements from across the country and immediately raise alerts. Additionally, we provide a web performance tuning service that ensures the display speed of websites, web applications, and mobile applications is completed within one second nationwide, achieving a 98% yield. Based on statistical quality control, we conduct data collection and analysis, and guarantee the achievement of displaying within one second through genuine performance tuning that addresses issues from the source code. Please feel free to contact us if you have any requests.