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This column is the first installment of "Craftsmanship Cuts: Future Perspectives in Management Control." In the manufacturing industry, in addition to ensuring Quality, Cost, and Delivery—commonly referred to as QCD—there is a social responsibility that includes Safety, Environment, and Corporate Social Responsibility (CSR). In recent years, many companies have been focusing on business reform using digital transformation (DX). Among these, enhancing Key Performance Indicators (KPIs) is one of the areas with significant expectations. The aim is to strengthen management (PDCA) by broadening the scope and depth of KPI utilization and improving the timeliness of decision-making more than ever before. [Overview] ■ KPIs in the manufacturing industry ■ PDCA based on KPIs ■ Key points for KPI utilization *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.
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