We will solve that problem that cannot be resolved with just a phone call.
"Meta Assist" is a video call solution that utilizes AR. It allows for support in repairing and assembling machines for customers who are far away. You can draw signs in the space with AR and navigate visually. Additionally, by sharing the view and receiving support from headquarters while on the call, the need for support engineers to rush to the site can be eliminated. Please feel free to contact us if you have any requests. 【Features】 ■ Instructions are visually clear, so customers won't get lost ■ No need to rush to the site, saving labor costs and time ■ Can be used immediately with your smartphone *For more details, please download the PDF or feel free to contact us.
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basic information
【For such troubles】 ■ Phone instructions are difficult to understand ■ Honestly, I can't handle English support ■ I don't have time to create reports *For more details, please download the PDF or feel free to contact us.
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Applications/Examples of results
【Use Cases】 ■Manufacturing Industry - Elimination of ambiguity in AR instructions. Real-time translation enables a reduction in support labor. ■Construction Industry - Successfully reduced on-site inspections to one person. Also successfully conducted remote verification of qualified personnel. ■IT Industry - Remote maintenance and operation of server equipment. Report creation is also instantaneous using stored call data. *For more details, please download the PDF or feel free to contact us.
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Company information
Our company is based on research in AR technology and provides communication efficiency tools for industries such as manufacturing and construction, as well as sales expansion tools for the retail sector. We also offer an "AR Cloud Platform" that allows AR developers to easily implement AR content with VPS and multiplayer features by combining it with Unity. We have received investments from content companies such as Shogakukan and TBS, as well as business companies like Adastria and Dentsu Group, and we are expanding our business not only in Japan but also overseas. We excel in providing tools and planning development that align with actual operations and business challenges, so please feel free to contact us.