The "Neighbor Office / Neighbor Desk" system for constant connection between locations makes distant offices feel close.
The Neighbor Office/Neighbor Desk is a constant connection system that keeps remote locations, such as headquarters and branches or factories, online at all times, enabling the sharing of office space. You can check the attendance status and talk to others as needed, making it easy to understand the situation of those who were previously out of sight, allowing for the creation of an organization with a close emotional distance, just like "neighbors." On this page, we will introduce some customer case studies who have implemented the Neighbor Office. Please check the related links for more information.
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Q. Please tell us about the background of introducing the neighboring office and the challenges faced before its introduction. Our company originally started as Kawada Taxi, a taxi company based in Kanonji City, Kagawa Prefecture, operating from a single location. At that time, we did not need a neighboring office, but in 2009, we acquired Koto-san Taxi through a business transfer, meaning we bought it through M&A, and from there, our number of locations began to increase, including Marugame City, Takamatsu City, and Sakaide City. As a result, when we were operating from a single location, we communicated well with management, but as the number of locations grew, opportunities to talk gradually decreased, and I started to wonder if there was a way to address this issue. Since I am mostly in Marugame City, I have not been able to meet face-to-face, and we have even stopped greeting each other. For this reason, I have been continuously searching for a solution to improve the situation.
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<Customer Feedback> - Communication and collaboration methods have become ingrained in our sales activities. Not only can we easily consult on small matters, but information is also conveyed quickly and accurately, such as when explaining documents. "HouRenSou" (reporting, communication, and consultation) flows smoothly and has become an essential part of our sales activities. (H4 Corporation: Real Estate Brokerage) - We have established stable connections with Vietnam. With free video conferencing systems, we couldn't maintain a constant connection, but with LoopGate, we have stable communication between Japan and Vietnam, allowing for frequent exchanges. The price is reasonable, and the implementation was smooth. (Pleck Corporation: Manufacturing) - A sense of unity has emerged between locations through constant connectivity. It feels as if we are in the same office, making it easy to casually reach out to one another and understand each other's situations. Now, introducing new staff has become a regular occurrence, fostering a sense of unity among staff across locations. (Self-Support Association: Social Welfare Corporation)
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The Ginga System is a system integrator that provides "improvements to communication environments" and offers the following services: - Always-on connection system "Neighbor Office" - Video conferencing system and web conferencing "LoopGate" - Closed network and on-premises video conferencing and web conferencing "LoopGate" - Remote service desk system "Tele Window" - Total design of audio and visual systems "Conference Room Integration" - Hybrid conference system "Zoom Rooms, Google Meet Hardware, Microsoft Teams Rooms" - Google Workspace implementation support - FCE Prompt Gate We are utilized by many corporations and in various situations. - Years of service: 27 years - Number of companies implemented: Over 2,900 - Number of users: Over 200,000 - Government agencies "Video Phone Service Desk System": Over 700 units - Always-on connection (Neighbor Office): Over 300 companies