The manufacturer warranty for your DELL product has expired, but you still want to use it! We can solve this with third-party support available nationwide from our independent maintenance base!
We provide third-party maintenance (EOSL maintenance) for DELL products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at each location. Our company is a member of the Association of Service and Computer Dealers International (ASCDI) and sources components from trusted partners both domestically and internationally. Our support is provided by engineers with knowledge, experience, and a background in major manufacturer maintenance companies. ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido, Ishikawa, Hiroshima, Kagawa ■ Main maintenance series supported: - PowerEdge (Rack R series / Tower T series / Blade M series) - EqualLogic (Storage) - PowerStore (Storage) - PowerVault (Tape / DAS) - PowerConnect (Switch) We have over 700 contracted companies and a proven track record of maintaining more than 72,000 devices. Please feel free to consult us regarding hardware maintenance for servers, storage, network devices, etc. *For more details, please refer to the PDF document or feel free to contact us.
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■Bridge Maintenance (Third-Party Maintenance) Service Plan What can be done with Bridge Maintenance / Third-Party Maintenance (EOSL Maintenance) Third-Party Maintenance refers to the support provided by a third party for the stable operation of hardware such as servers, network devices, and storage that have reached the end of manufacturer support (EOSL - End of Service Life). Brave Computer has named this Third-Party Maintenance (EOSL Maintenance) "Bridge Maintenance" to signify the connection from the end of manufacturer support to the next renewal. We support customers who wish to continue operating their equipment that has reached the end of manufacturer support through our "Bridge Maintenance" service. Since the launch of the "Bridge Maintenance" service in 2012, we will continue to make further efforts to reach more customers.
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■Reliable "Extended Maintenance" Specialized Vendor "Connecting Maintenance" 7 Strengths 1) Over 700 companies and more than 72,000 contracts 2) In-house engineers with knowledge and experience provide consistent technical support 3) 24/7! A support hotline where you can speak with engineers 4) Support for major domestic and international manufacturers and models 5) Dedicated maintenance parts stocked at the nearest location for contracted customers 6) Maintenance services for storage, network equipment, PCs, etc. 7) Nationwide support from technical centers located in 9 cities in Japan
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■Maintenance Base At the Customer Technical Center, we accept trouble calls via a dedicated toll-free number for contract holders, 24 hours a day, 365 days a year, and dispatch onsite services nationwide from each technical center.
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■Compatible with major domestic and international manufacturers and models. Please feel free to contact us regarding manufacturers/models not listed. *The company names, product names, and service names mentioned are trademarks or registered trademarks of their respective companies. Oracle (formerly Sun Microsystems) Hitachi Fujitsu NEC HP Cisco IBM DELL EMC APC Toshiba Juniper Allied Telesis Brocade f5 Alteon ATEN NetApp Stratus Extreme Fortinet
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With a limited IT investment budget, why not save on 'defensive' investments in core systems using 'transitional maintenance' and effectively utilize it for 'offensive' investments? Our company specializes in server maintenance extensions, hardware maintenance extensions, EOSL maintenance, and third-party maintenance. In the past, replacing the latest and fastest servers every five years was a status symbol for companies, but the reality is that there are far more companies that want to operate their systems for longer than five years. In that case, we thought we should provide a service that makes customers feel good about keeping their systems running—specifically, a maintenance service that allows servers reaching their fifth year to operate for ten years. Thus, we made 'transitional maintenance' our core service, aiming to become a leading company in third-party maintenance in Japan, and we have provided 'transitional maintenance' with over 72,000 contracts to date. We can support not only major domestic and international equipment but also older models and rare devices. Please feel free to consult with us.