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  6. [Case Study on Transparent Masks] The Struggles of Masked Customer Service

[Case Study on Transparent Masks] The Struggles of Masked Customer Service

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last updated:Feb 14, 2024

菱神産業 営業所
菱神産業 営業所
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A bright expression is important for a good impression in customer service! Masks that minimize the spread of droplets and aerosols.

We conducted a survey on "transparent masks and customer service" targeting men and women in their 20s to 60s nationwide who regularly engage in face-to-face (offline) customer service. When we asked, "What do you think about providing customer service while wearing a transparent mask?" we found that many people have concerns about the effectiveness of droplet prevention. The transparent mask we offer, the 'Mask Clear Econo Full Cover Film Type,' features a bowl-shaped shield that covers from the nose to the chin, effectively covering the mouth and minimizing the spread of droplets and aerosols. 【Product Features】 - Shape based on droplet infection simulation results from the supercomputer "Fugaku" - Bowl-shaped shield that covers from the nose to the chin, effectively covering the mouth - Designed to securely guard against droplets from others - No feeling of suffocation, allowing clear expression transmission *For more details, please refer to the PDF materials or feel free to contact us.

    mask
2023-06-20_14h39_44.png

[Case Study on Transparent Masks] The Struggles of Masked Customer Service

2023-06-20_14h39_44.png
2023-06-20_14h39_44.png
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[Case Study on Transparent Masks] The Struggles of Masked Customer Service

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[Market Research Report] Mask Situation in Restaurants! About Infection Control Measures

[Market Research Report] Mask Situation in Restaurants! About Infection Control Measures

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菱神産業

菱神産業 営業所

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Rishin Industry Co., Ltd. has received partnerships from Caterpillar Japan Co., Ltd. in three areas: - Wholesale business of production materials (machine tools, factory supplies, transmission equipment, pneumatic and hydraulic equipment, environmental equipment) - Design and manufacturing installation of various labor-saving and machinery devices - On-site contracting services (picking operations for small parts) From now on, we aim to make the most of the internet to integrate the products and services of those we have yet to meet into a long-standing trust network between Rishin Industry and our customers, and to communicate globally without setting limits on ourselves.

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