This is a must-see for those who: end their workday dealing with inquiries, have too many requests for system modifications to handle, etc.
This is an introduction to maintenance, operation, and additional development services for systems built in-house by existing vendors and customers. We support IT operations such as system maintenance as a member of the information systems department. In addition to maintaining business systems, we continuously assist in identifying issues with existing systems, improving and adding functions to enhance usability, promoting the effective use of data, and providing ongoing consideration, proposals, and modifications. While deepening our understanding of the systems and our customers' operations, we will handle inquiries and additional development. Furthermore, we will consider and propose subsequent system renewals as needed, aiming to create user-friendly systems that can be used for a long time together with our customers. - Planning to renew the system - Wanting to strengthen the maintenance structure - Wanting to better respond to many requests from users - Aiming to improve the quality of the system If your company has such challenges, please feel free to contact us.
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basic information
■Service Flow 1. System maintenance and operation (Inquiry response, initial investigation, code analysis, feature addition, daily system maintenance and operation, internal infrastructure maintenance, help desk operations, vendor control, document organization, etc.) 2. Additional development 3. Consideration for system renewal
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Company information
Our company was established with outsourcing services using mainframes and high-speed OCR equipment as its core business. However, with the subsequent development of the IT society, we have also focused on system integration, and we now provide services based on two pillars. In system integration, we participate from the initial stage before system development begins, visualizing current operations and systems, clarifying issues, and brainstorming solutions. We operate from a vendor-neutral position, selecting and proposing development methods and implementation tools/middleware that meet our clients' needs, and we support the entire process leading to systemization. Additionally, we also provide enhancement services such as maintenance, operation, and additional development after the release. In our outsourcing services, we primarily offer collection and examination agency services related to premium gift certificates and various gift certificate-related operations. Please feel free to contact us if you have any requests.