Follow-up with customers after the introduction of 【CrackProof】.

I will explain the comprehensive support system of the app security measure tool "CrackProof."

When selecting security products, many companies place great importance on whether the follow-up support system after implementation is sufficient. As attack methods evolve daily, many security products require ongoing maintenance rather than just being set up and forgotten. Additionally, many foreign products rely on overseas technical support, which can lead to delays in addressing questions that arise after implementation and can make detailed communication difficult. CrackProof has received high evaluations for its follow-up support system after implementation. Being a domestic product, it offers careful support in Japanese, and since the development and support departments are located at the same site, they can collaborate closely and respond smoothly. Furthermore, we have established a system to quickly propose solutions to issues by creating an internal database of daily inquiries and responses, categorizing and organizing solutions by case. Our company is committed to improving quality so that our clients and their end users can use our applications with peace of mind and comfort. If you are struggling with security measures, please feel free to consult us.

Other security