[Data] The introduction rate of customer management tools is approximately 60%! What features are being sought?
Survey of 1,062 salespeople from small and medium-sized enterprises! Fast customer response is possible with user-friendly tools.
This document provides a detailed explanation of the required features for customer management tools. A survey was conducted targeting sales professionals working in small and micro enterprises regarding the "sales realities of small and micro businesses." It also includes information on convenience and the benefits of implementation, making it a useful reference when considering adoption. 【Contents (partial)】 ■ A survey was conducted targeting sales professionals working in small and micro enterprises regarding the "sales realities of small and micro businesses." ■ The adoption rate in small enterprises is approximately 60%! How convenient are customer management tools? What are the benefits of implementation? ■ "Unclear benefits" and "running costs" - reasons for non-adoption from companies that have not implemented these tools, and future plans for adoption? *For more details, please refer to the PDF document or feel free to contact us.
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【Other Published Content】 ■ Companies that stopped the implementation midway cited reasons such as "difficult to understand" and "troublesome." ■ About 70% still feel it is necessary! What kind of tools have the potential for re-implementation? A survey on desired features. ■ Summary: Easy operation is crucial for customer management tools! A user-friendly tool enables speedy customer response. *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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SMB Corporation is a company that approaches development not only through web development but also through various development environments and programming languages. We offer a wide range of services including system development, web system construction, design production for websites, signboards, flyers, and translation services. Additionally, we can provide design services that transcend media, such as company brochures and signboards, so please feel free to contact us.