A system specialized in equipment maintenance operations to make after-sales service a pillar of revenue.
GrowOne Maintenance is a core system specifically designed for after-service operations focused on equipment maintenance, supporting a wide range of after-service tasks including centralized management of property information, work, negotiations, and sales information, as well as data analysis. By promoting the digitalization of after-service businesses and building a platform that connects customers, internal teams, partner companies, and equipment with information, it supports "reducing on-site burdens," "expanding revenue," and "improving customer satisfaction." 【Target Companies】 - Maintenance companies - After-service departments and maintenance group companies in the manufacturing industry - Building maintenance companies 【Features】 - Sharing the latest customer information (property information) across the company. - Utilizing accumulated data as on-site know-how and knowledge. - A negotiation list to prevent opportunity loss due to missed proposals. - Providing workflow functions and sample analysis dashboards as standard features. - Engineers familiar with after-service operations support everything from identifying business challenges to system deployment and post-launch follow-up.
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basic information
Main Features (You can find more details on our product introduction site.) ▼Real-time sharing of property information across the company 《Property Ledger》 Centralized management of all information related to maintenance operations, from contract details to machine specifications. 《Contract Management》 Supports business practices specific to maintenance operations. 《History Management》 Accumulates all historical information related to properties, such as replacement parts, inspections, work, failures, and estimates. ▼Streamlining on-site operations 《Schedule Coordination》 By registering schedules for regular inspections and work prohibition days, a monthly work schedule plan is automatically created. 《Work Input》 Links reports created on-site to work performance data through API integration with the electronic form system. 《Failure Management》 Allows confirmation of handover notes at the time of reception, past failure responses, and failure details of the same machine. ▼Supporting revenue enhancement and management decisions 《Business Negotiation List》 Displays predicted business negotiation content based on factors such as parts lifespan, listed by customer. 《Operational Performance Report》 Compiles inquiry counts, causes of equipment downtime, and maintenance performance to create templates for proposals and reports. 《Dashboard》 Provides sample dashboards to support data analysis and visualization.
Applications/Examples of results
We handle the management and maintenance of all equipment, machinery, and facilities, including: - Elevators - Multi-story parking lots - Automatic doors - Air conditioning units - Water supply and drainage systems - Logistics equipment - Machine tools - Kitchen equipment - Buildings, etc.
Company information
Nissay Com Co., Ltd. is a company that primarily engages in system integration, ranging from system development to education and support. We support our customers' business reform through consulting, development and construction of various business systems, design and construction of network infrastructure environments, provision of hardware and software, and maintenance support services, thereby consistently supporting the establishment of IT environments that foster our customers' growth. We will continue to respond to our customers' trust and provide solutions that meet their satisfaction.