Immediate and remote support for troubleshooting! Achieving cost reduction for dispatching technicians.
We would like to introduce a case study of our "O&M Solutions" development support. At a power generation facility manufacturer, technicians were dispatched on-site during initial implementation and when abnormalities occurred at the power plant. By implementing this solution and remotely accessing operational information in real-time, we achieved immediate and remote support for troubleshooting by experts, as well as a reduction in the costs associated with dispatching technicians. Additionally, there are other cases where power generation operators have successfully reduced fuel costs, achieved decarbonization, and implemented preventive maintenance at optimal timing. [Case Overview] ■ Implementation Location: Power Generation Facility Manufacturer ■ Challenges - Inability to respond appropriately and immediately during failures, leading to high costs for dispatching technicians ■ Effects - Achieved immediate and remote troubleshooting support by experts, resulting in reduced costs for dispatching technicians *For more details, please refer to the PDF document or feel free to contact us.
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【Other Case Summary】 ■Implementation Location: Power Generation Company ■Effects - Received advice on performance improvement and operational enhancement based on operational data from the power generation equipment manufacturer. - Achieved reduction in fuel costs, lower carbon emissions, and preventive maintenance at optimal timing. *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Hitachi Systems Engineering Services Co., Ltd. develops business systems across a wide range of fields, builds infrastructure utilizing network and security technologies, and manages large-scale operations such as data centers and customer IT system operations. Starting from system construction, we provide various operational services and cloud services. As a member of the Hitachi Systems Group, which covers the entire IT lifecycle and offers one-stop services, we support our customers' businesses with IT while also focusing on providing our own solution services. In our core service, the asset management solution, we enable real-time tracking of the location and usage status of assets in various customer environments, improving management accuracy and convenience. Additionally, we are advancing the application and expansion into information-providing services utilizing the cloud and location detection solutions, leading to the development of innovative and advanced solutions.