Support for incident response and improvements/maintenance operations for requirement changes!
We would like to introduce our "SAP Operation Services (SAP AMO)." We achieve high performance at low cost with abundant knowledge. We provide flexible maintenance menus that cater to a wide range of needs. We can help you focus your resources on core business activities and free you from operational maintenance tasks, including development work. 【Benefits for Customers】 - Support for incident response and improvements/maintenance operations for requirement changes - Support for safe, secure, and stable system operations - Achieve high performance at low cost with abundant knowledge - Provide flexible maintenance menus that cater to a wide range of needs *For more details, please refer to the PDF document or feel free to contact us.
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【Service Content (Partial)】 ■ Incident Management: Visualizing the occurrence status and detecting characteristic events through timely responses and reports. ■ Operations and Maintenance: Maintaining the system by responding to inquiries about specification changes and defects, as well as accepting small-scale work requests. ■ Regular Reporting: Analyzing request contents through regular reports to improve the system for safety and security. ■ AP Modification Support: Achieving stable system operation through proposals for modifications and improvements such as add-on changes and parameter adjustments. ■ Document Organization: Improving work efficiency by organizing insufficient or inadequate documentation such as design documents and work procedures. *For more details, please refer to the PDF materials or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Hitachi Systems Engineering Services Co., Ltd. develops business systems across a wide range of fields, builds infrastructure utilizing network and security technologies, and manages large-scale operations such as data centers and customer IT system operations. Starting from system construction, we provide various operational services and cloud services. As a member of the Hitachi Systems Group, which covers the entire IT lifecycle and offers one-stop services, we support our customers' businesses with IT while also focusing on providing our own solution services. In our core service, the asset management solution, we enable real-time tracking of the location and usage status of assets in various customer environments, improving management accuracy and convenience. Additionally, we are advancing the application and expansion into information-providing services utilizing the cloud and location detection solutions, leading to the development of innovative and advanced solutions.