Software "Outbound Recording" that implements CTI functions and customer management functions.
With over 20 years of sales experience, the CTI software 'Outbound Recording' allows you to identify the caller as soon as the call is received. It is software that implements CTI functions and customer management features.
When the phone rings, the caller's information is displayed on the computer screen. If the caller is an existing customer, their registered information will be shown; if they are a new customer, the information from the phone book will be displayed. By registering detailed information about customers (such as orders, reservations, deliveries, etc.), you can respond while checking the history from the next incoming call. Customer information managed by another software can be imported in bulk in CSV format. This is a CTI software that allows you to manage both existing and new customer information together.
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basic information
■Basic Features - Display customer information simultaneously with incoming calls - Instant display for both existing and new customers - Quick registration and robust customer management features - Call history can be viewed in a list at any time - Easy import of lists created with other software - Map integration (optional)
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Applications/Examples of results
Office phone handling, call center operations, and mail order reception duties.
Company information
Nihon Soft Sales Co., Ltd. is a company engaged in IT service support, content production, and provision. We aim to create high value through our know-how and content, bringing excitement and richness to our customers with the best services, contributing to society. Moving forward, we will continue to leverage the strengths we have cultivated to provide value in content and services. Please feel free to contact us if you have any inquiries.
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