Extract customer issues and solve them as one team, one stop! Leave it all to us!
We would like to introduce our "On-Site Operation Maintenance Service (One-Stop Support)." Our on-site operation maintenance engineer team, well-versed in the customer environment, provides seamless support as a single team. The team also handles vendor control and operational handovers, reducing the operational burden on our customers. Additionally, as a unified team, we can provide specific improvement proposals optimized for operational challenges, supporting the IT lifecycle of the customer environment. 【Features】 ■ On-site operation maintenance by engineers familiar with the customer environment ■ Improvement responses carried out by the engineer team ■ Seamless support as a single team ■ Team responsible for vendor control and operational handovers ■ Reducing the operational burden on customers *For more details, please refer to the PDF document or feel free to contact us.
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【Benefits】 ■ We take care of everything from maintaining operations to improvement measures including design and construction. ■ Vendor control during the response is handled by us. ■ Environmental transitions and operational handovers due to improvements are managed as one team. *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Hitachi Systems Engineering Services Co., Ltd. develops business systems across a wide range of fields, builds infrastructure utilizing network and security technologies, and manages large-scale operations such as data centers and customer IT system operations. Starting from system construction, we provide various operational services and cloud services. As a member of the Hitachi Systems Group, which covers the entire IT lifecycle and offers one-stop services, we support our customers' businesses with IT while also focusing on providing our own solution services. In our core service, the asset management solution, we enable real-time tracking of the location and usage status of assets in various customer environments, improving management accuracy and convenience. Additionally, we are advancing the application and expansion into information-providing services utilizing the cloud and location detection solutions, leading to the development of innovative and advanced solutions.