Send a "Thank you for waiting" message for calls that cannot be answered immediately! Also supports voicemail responses outside of business hours!
This is a device that automatically responds with a waiting message for lines that cannot be answered immediately due to multiple incoming calls, keeping callers on hold until they can be attended to. ● During business hours, it can efficiently handle calls with "waiting" or "selective ringing." ● It is possible to send guidance messages before the operator answers (call screening feature). Messages such as "This call will be recorded..." can be played before the call is connected to the operator. ● Outside of business hours, it can send a "response-only message" to inform callers that they are outside of business hours. ● The display shows the number of "total incoming calls," "waiting," and "abandoned" calls. (While waiting operation is in progress)
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basic information
[Main Specifications] ● Number of lines: Up to 4 lines ● Line type: Analog general line ● Number of messages: - For waiting: 2 channels - For hold music: 1 channel - For response only: 9 channels - For selective calling: 6 channels ● Dimensions: 324×240×76mm ● Weight: Approximately 2.2kg For more details, please refer to the PDF (catalog) below or visit the Takacom website (https://www.takacom.co.jp/).
Price information
Price: 100,000 yen (excluding consumption tax and installation fees)
Price range
P2
Delivery Time
※Please feel free to contact us.
Applications/Examples of results
- Streamlining telephone reception operations at each call center - Reducing excessive complaints and customer harassment through prior notification of call recording [Examples of industries for implementation] ● Wholesale and retail stores ● Hotels ● Medical institutions etc.
catalog（1）
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Company information
Takakomu, as a manufacturer of information and communication equipment, provides a variety of products and services related to communication technology and voice technology, including telephone answering devices and broadcasting equipment, and boasts the top market share in Japan for its main product, the call recording device. With a service system that consistently handles everything from "product planning and development" to "production and quality control" and "sales and maintenance" in-house, we will continue to swiftly provide products that anticipate customer needs and strive for detailed after-sales service, aiming to be a company trusted by our customers.