A variety of features such as "Answer/Forward," "Please Hold," "Call Recording," and "Incoming/Outgoing Call Restrictions" are condensed into one device!
This is a voice response transfer device compatible with NTT Hikari Denwa. The IVR-24VoIPIII can accommodate up to 24 channels, while the IVR-100VoIPIII can accommodate up to 100 channels. 【Response and Transfer Function】 Automatically responds with voice and transfers to the desired department based on the customer's selection number. This can streamline telephone handling operations. 【Waiting Function】 Effectively handles phone reception when immediate response is not possible. It can also support announcements such as "This call will be recorded..." 【Response-Only Function】 Automatically responds with a dedicated guidance message for incoming calls after business hours or on holidays. 【Call Recording】 Can record up to approximately 1,200 hours on the main unit. Recording settings can be configured for each phone number. *A channel license for call recording is required. 【Incoming/Outgoing Call Restrictions】 Can automatically restrict incoming and outgoing calls for registered phone numbers. *Incoming restrictions require the caller's number to be displayed. *Outgoing restrictions require an outgoing restriction license (sold separately).
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basic information
[Main Specifications] ● Supported Services: Hikari Phone / Hikari Phone Office Type / Hikari Phone Office A (Flets Hikari Next) ● Maximum Number of Channels: Up to 100 channels ● Number of Voice Guidance Options: Up to 100 types ● Dimensions: IVR-24VoIPIII / 232×152×44mm IVR-100VoIPIII / 430×450×44mm ● Weight: IVR-24VoIPIII / Approximately 1.3kg IVR-100VoIPIII / Approximately 6.0kg For more details, please refer to the PDF (catalog) below or visit the Takacom website (https://www.takacom.co.jp/).
Price information
List price: IVR-24VoIPIII / 600,000 yen IVR-100VoIPIII / 1,370,000 yen *Channel licenses are required separately *Consumption tax and installation fees are not included
Delivery Time
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Applications/Examples of results
- Streamlining telephone reception operations at each call center - Reducing excessive complaints and customer harassment through prior notification of call recording [Examples of industries for implementation] ● Manufacturing ● Financial institutions ● Medical institutions ● Hotels ● Department stores ● Universities ● Government agencies and municipalities etc.
catalog（1）
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Company information
Takakomu, as a manufacturer of information and communication equipment, provides a variety of products and services related to communication technology and voice technology, including telephone answering devices and broadcasting equipment, and boasts the top market share in Japan for its main product, the call recording device. With a service system that consistently handles everything from "product planning and development" to "production and quality control" and "sales and maintenance" in-house, we will continue to swiftly provide products that anticipate customer needs and strive for detailed after-sales service, aiming to be a company trusted by our customers.