Supports IP phone services! Achieves low-cost and short-term construction with a simple connection configuration!
This is a call recording device that connects to IP telephone services and automatically saves calls using a digital recording method. It records calls by capturing necessary SIP and RTP packets using a uniquely developed packet filter. ● A low-cost call recording system can be built in an IP-PBX environment that directly accommodates IP telephone services. ● It can handle up to 100 channels and can record up to 70,000 hours on the main unit's HDD (in the case of VR-870VoIP/standard mono). ● Voice data can be efficiently searched using various search keys such as "date," "incoming/outgoing call information," "playback flag," and "notes." ● Voice data search and playback, as well as call monitoring, can be operated via a web browser without the need for additional licenses. ● By using the separately sold "PBX Integration Server Software VR-PM800 SV-UNV," it is possible to obtain internal information such as extension numbers and operator IDs from NEC-made exchanges and add this internal information to the recorded files.
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basic information
[Main Specifications] ● Supported Carriers/Services: NTT: Hikari Phone / Hikari Phone Office Type / Hikari Phone Office A (Flets Hikari Next) KDDI: Hikari Direct NTT Communications: Arcstar IP Voice / Arcstar IP Voice Access Set SoftBank: O-toku Hikari Phone ● Number of Recording Channels: VR-870VoIP / Up to 100 channels VR-820VoIP / 16 channels ● Recording Time: VR-870VoIP / Up to approximately 70,000 hours (standard mono) VR-830VoIP / Up to approximately 20,000 hours (standard mono) ● Dimensions: VR-870VoIP / 429×540×132 mm (excluding protrusions) Height 3U VR-830VoIP / 429×312×88 mm (excluding protrusions) Height 2U ● Weight: VR-870VoIP / Approximately 15 kg VR-830VoIP / Approximately 8.4 kg For more details, please refer to the PDF (catalog) below or visit the Takacom website (https://www.takacom.co.jp/).
Price information
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Delivery Time
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Applications/Examples of results
- Measures for telephone troubles such as mishearing and missing calls - Recording and confirming customer harassment and excessive complaints - Management of evidence with business partners - Quality control of operators' telephone responses [Examples of industries for implementation] ● Manufacturing ● Financial institutions ● Medical institutions ● Railways and airlines ● Hotels ● Government agencies and municipalities ● Call centers and more
catalog（1）
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Company information
Takakomu, as a manufacturer of information and communication equipment, provides a variety of products and services related to communication technology and voice technology, including telephone answering devices and broadcasting equipment, and boasts the top market share in Japan for its main product, the call recording device. With a service system that consistently handles everything from "product planning and development" to "production and quality control" and "sales and maintenance" in-house, we will continue to swiftly provide products that anticipate customer needs and strive for detailed after-sales service, aiming to be a company trusted by our customers.
