Contributing to the efficiency and stable operation of IT systems! Providing IT system operations 24 hours a day, 365 days a year.
Hitachi Systems Engineering Services Co., Ltd. provides managed services to support the stable operation of data centers. Utilizing our data center operational framework, we assist in the operation of customer systems based on ITIL. We carry out variable and cumbersome tasks, such as patch application and security updates, according to pre-agreed work contents. We can accommodate both on-premises and cloud environments. 【Main Service Contents】 ■ Service Desk (providing reception and problem-solving support) ■ Incident Management (server and network monitoring, recovery support based on procedures) ■ Asset Management (inventory of IT equipment assets) ■ IT Operations Management (backup, job management, log management) ■ Operational Status Reporting *For more details, please refer to the PDF document or feel free to contact us.
Inquire About This Product
basic information
【Flow until Operation】 1. Confirmation of Requirements 2. Operation Design 3. Agreement on Operation Procedures 4. Operation Training 5. Operation 6. Improvement Proposals *For more details, please refer to the PDF document or feel free to contact us.
Price range
Delivery Time
Applications/Examples of results
【Case Study】 ■Remote IT Equipment Monitoring (Financial Sector) *For more details, please refer to the PDF document or feel free to contact us.
catalog（1）
Download All Catalogs
News about this product（1）
Company information
Hitachi Systems Engineering Services Co., Ltd. develops business systems across a wide range of fields, builds infrastructure utilizing network and security technologies, and manages large-scale operations such as data centers and customer IT system operations. Starting from system construction, we provide various operational services and cloud services. As a member of the Hitachi Systems Group, which covers the entire IT lifecycle and offers one-stop services, we support our customers' businesses with IT while also focusing on providing our own solution services. In our core service, the asset management solution, we enable real-time tracking of the location and usage status of assets in various customer environments, improving management accuracy and convenience. Additionally, we are advancing the application and expansion into information-providing services utilizing the cloud and location detection solutions, leading to the development of innovative and advanced solutions.