Repair agency and business agency services (with experience in manufacturer kitting)
Would you like to pursue peace of mind and efficiency with the high-quality repairs and business support provided by OEM?
Our company, OEM Co., Ltd., provides a wide range of kitting services, primarily focusing on repair and business outsourcing. We support products from various manufacturers, including registers, large commercial LCD monitors, air purifiers, automatic temperature measurement system devices, and UTM. Our key selling points are our extensive track record in repair outsourcing, business outsourcing, and kitting. In our call center operations, we excel in inbound technical support, responding quickly to inquiries regarding usage support and repair requests. We also handle complaint resolutions and coordinate with the repair department, providing monthly performance reports to customers and suggesting improvements to business schemes. Additionally, we offer comprehensive support, including the production of product operation explanation videos for customers and the design of store name logos for register receipts. We have approximately 2,000 cases handled monthly, including the shipping of delivery SD cards. OEM is a reliable and flexible partner, contributing to the success of our customers' businesses. *For more details, please refer to the PDF document or feel free to contact us.*
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【Business Introduction】 <Repair and Business Agency> ■ Repair of digital televisions, smartphones, mobile phones, and other business electronic devices ■ Call center operations (technical inquiries, complaints, repair requests, etc. from customers) ■ Kitting, assembly, refurbishment, and rework tasks ■ Contracting or agency services for electrical technical work *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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We will flexibly address various engineering-related challenges with a wide range of technologies and expertise. - Calibration services for measuring instruments that can be provided on-site across diverse fields, regardless of the manufacturer. - Embedded system development that can handle everything from software and hardware to adjustment and calibration. - Installation, adjustment, maintenance of electrical equipment, and 24-hour support services. - Repair analysis and rework of various electronic devices. - Call center services that can handle troubleshooting and technical inquiries. Please feel free to contact us for more information.