Support from the specialized application team and technical service team!
We would like to introduce our "Centrifuge Service Plan." We provide support at various stages, from the installation and maintenance of experimental equipment and software to quality and regulatory compliance. By utilizing our service contract solution basket, you can simplify the budgeting process for ordering various services throughout the entire lifecycle of your equipment, thereby reducing the burden. 【Services】 ■ Maintenance contract services that enable a simple service process, ranging from cost-effective service contracts to comprehensive care packages. ■ On-demand service solutions tailored to individual needs (preventive maintenance, qualification verification). *For more details, please refer to the PDF document or feel free to contact us.
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Our company has been engaged in the development, manufacturing, and sales of various centrifuges, including the Himac brand ultra-centrifuges, for many years. Since July 2020, we have started anew as part of the Eppendorf Group, operating under the name Eppendorf Himac Technologies Co., Ltd. With a wide range of product offerings and support from application specialists with expert skills, we assist your research and development efforts. Additionally, we have established five after-service locations nationwide. Starting from January 2021, we have begun supporting Eppendorf centrifuges, in addition to providing support for centrifuges previously sold under our former company names, Hitachi Koki Co., Ltd. and Koki Holdings Co., Ltd. We will respond promptly to service calls from our customers.