Manage design requests in bulk and optimize team collaboration. Information sharing is easy, streamlining the design process.
The IT service management tool "Jira Service Management" comprehensively supports teams in planning, assigning, tracking, reporting, and managing work, enabling them to deliver excellent services quickly. With Jira's design and service management templates, teams can centralize all design requests received and streamline collaboration among stakeholders. **Features** - Efficiently manage all design requests in a centralized location using customizable request types and forms, allowing you to track the progress of processes. - Set up customizable workflows that include approval stages, helping design teams smoothly create and manage new assets. - Utilize a knowledge base to provide FAQs and resources related to design, making it easy for customers to obtain information on their own. - Prioritize requests based on service level agreements and send automatic notifications for urgent tasks, promoting effective collaboration among teams.
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basic information
【What you can do with the Free Plan】 ■ Register up to 3 agents ■ Use various templates ■ 2GB of storage ■ 100 email notifications per day 【What you can do with the Standard Plan】 ■ Register up to 20,000 agents ■ Support during business hours ■ 250GB of storage ■ Unlimited email notifications 【What you can do with the Premium Plan】 ■ Year-round support (for critical issues only) ■ Unlimited storage ■ Advanced incident management ■ Asset and configuration management ■ Equipped with AI (Atlassian Intelligence) 【What you can do with the Enterprise Plan】 ■ Register multiple sites (up to 150) ■ Year-round support (for all issues) ■ Unlimited execution of automation rules ■ Centralized security and management For more details, please visit our website (www.innoov.io/atlassian-jsm) or the official Atlassian page (www.atlassian.com/ja/software/jira/service-management/pricing).
Price information
It varies depending on the number of agents (people who respond to customer inquiries). For 5 people: Standard: ¥14,400/month (excluding tax) Premium: ¥32,250/month (excluding tax) For 10 people: Standard: ¥23,040/month (excluding tax) Premium: ¥51,600/month (excluding tax) For 15 people: Standard: ¥43,200/month (excluding tax) Premium: ¥96,750/month (excluding tax)
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Applications/Examples of results
【Purpose】 The design team uses this to streamline the planning, execution, and tracking of creative projects. It centralizes design request management, feedback collection and integration, version control, and the approval process. Additionally, it facilitates collaboration among multiple designers and stakeholders, allowing for appropriate resource allocation in line with project progress. 【Achievements】 Our achievements include: i-PRO, Kyocera Communication Systems, etc. (titles omitted) i-PRO case study (https://www.innoov.io/customers/ipro-corporate-software) Other Atlassian product achievements: Dai Nippon Printing, LIXIL, Mercari, Mercedes-Benz, Slack, Yale School of Management, etc. (titles omitted) *From the Atlassian site.
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Company information
We are INNOOV Inc., specializing in process improvement utilizing SaaS. We support everyone in easily grasping information and progressing work swiftly by using convenient tools, including Atlassian products. We not only provide tools but also design systems that consider what information should be received by whom and where, and how everyone should share it, enabling efficient operations for all. This leads to smoother customer interactions and new product development processes, saving time. Atlassian products implement AI ROVO across SaaS products in their document management tools, making information organization convenient. In particular, we focus on delivering customer feedback directly to the quality and development departments, enhancing customer service and product quality. This allows us to quickly resolve customer issues and continue providing better products. If you feel that organizing information is not going well and work is progressing slowly, please let us take care of it. We will support everyone in working smoothly together. Feel free to contact us with any requests.