Technical Support Advisor

basic information

- Service Content 1. Resolution of Questions Regarding Testing Procedures If you have questions about the testing procedures being conducted in-house, we provide support to resolve them. We offer advice based on extensive experience and expertise regarding the significance and precautions of each testing operation, as well as efficient implementation methods. 2. Support for Designing In-House Testing Methods We offer support for those who have concerns about designing their own testing methods. We provide advice on selecting appropriate testing methods and creating protocols to help alleviate any uncertainties. 3. Troubleshooting for Microbial Cultivation If there are issues with product development through microbial cultivation, we will work on troubleshooting those problems. We propose specific solutions for optimizing cultivation conditions, improving testing operations, and enhancing quality control methods to support the smooth execution of the cultivation process. 4. Assistance in Interpreting Irregular Results If unexpected results occur in your testing, we provide support in interpreting those results. This is just an example, and we offer flexible and effective support and advice tailored to your needs and concerns. Please feel free to consult with us.

Price information

The service is provided through an advisory contract (monthly contract). The advisory contract is divided into three courses (Basic, Standard, Premium) based on the frequency of support and the services provided. For more details, please contact us. Basic: 30,000 yen/month Standard: 50,000 yen/month Premium: 90,000 yen/month The minimum contract period for Basic, Standard, and Premium is one month.

Price range

P2

Delivery Time

Applications/Examples of results

・Flow of Service Provision 1. Inquiry First, please feel free to contact us. Our staff will review the details and, if necessary, arrange a meeting. 2. Discussion of Service Details and Issuance of Quotation Through online or phone meetings, we will propose the services we can provide. Additionally, we will issue a quotation based on the service details. 3. Application If you are satisfied with the details, please proceed with the application using the dedicated application form. 4. Provision of Services After completing the application process, we will provide the services within the agreed timeframe. 5. Issuance of Invoice We will issue an invoice either monthly or after all services have been provided, so please make your payment via bank transfer or credit card by the specified due date.