Realization of labor-saving and paperless operations for gas utility companies' gas buried pipe inquiry services.
By utilizing cloud services for the buried pipe inquiry operations, which require significant effort for daily responses and inquiries by gas operators, we will achieve labor savings. This system has the capability to automatically create the necessary location diagrams at the time of response. Additionally, it includes a function to automatically determine whether the inquiry location is within the supply area, significantly reducing the time and effort required for responses. 【Benefits of Implementation】 ■ Reduces the time required for registering management ledgers through web system reception. ■ Eliminates the need to respond each time an application is received, streamlining operations. ■ Reduces investigation time through automatic creation of mapping images for inquiry locations. ■ Prepares for future elimination of fax usage. ■ Achieves paperless operations, eliminating the need for storage space for paper documents.
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basic information
Function List ■ Applicant Member Registration ■ Application Information Registration ■ Register Application Location on Google Maps ■ Display and Manage Application and Inquiry Information List ■ Automatic Creation of Mapping Images for Inquiry Locations ■ Automatic Determination of Inquiry Location Within and Outside Supply Area ■ Response Information Registration ■ Aggregation and Analysis of Inquiry Information
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Applications/Examples of results
Implementing businesses: 15 companies (as of 2024) We have received feedback that we were able to reduce response time by over 50% compared to before. Additionally, we have also received comments that we were able to reduce not only the paper and communication costs incurred during fax responses but also the time spent on handling inquiries by phone.
Company information
Since our establishment in 1963, we have been involved in the development of urban lifeline networks, which are essential for a rich social life, focusing on urban gas pipelines, as well as water supply and drainage, telecommunications, and roads, from the perspective of design and surveying. In recent years, in addition to design and surveying services related to lifelines, we have expanded our fields of operation to include general civil engineering design, system development, and public research departments, providing solution services that meet the diverse needs of a wide range of customers. Furthermore, as a new initiative, we are also expanding our business into environmental assessment. Please feel free to contact us if you have any requests.
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