Utilize to eliminate task dependency and transfer skills! Capture the work of veterans.
We would like to introduce examples of utilizing video manuals. In the case of inheriting skills and know-how and standardizing work, veteran tasks were turned into video manuals and shared. Team members reviewed their own work based on the videos. In the case of eliminating the dependency on specific individuals for tasks concentrated during certain periods, video manuals were used to efficiently conduct training before the season. Additionally, our company offers a video manual creation and distribution system called "mini tsuku douga." Please feel free to contact us if you have any requests. *For more details, please refer to the PDF materials or feel free to contact us.
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【Skill and Know-How Inheritance/Standardization of Work Procedures Case Overview】 ■Issues - Work procedures are not standardized, leading to significant individual differences in methods. - There is a sense of crisis that skills and know-how that have become personalized may be lost due to the retirement of veterans. ■Results - Standard work methods were established using videos and shared throughout the workplace. 【Elimination of Personalization of Tasks Concentrated in Specific Periods Case Overview】 ■Issues - Work is concentrated during busy periods. - There is no time for on-the-job training (OJT), limiting the number of people who can perform the tasks. ■Results - Efficient work training was conducted using video manuals before the season. *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Our company is part of the Tokio Marine Group, which includes Tokio Marine & Nichido Fire Insurance Co., Ltd. With customer trust as our foundation, we contribute to the development of a society resilient to risks and uncertainties through business activities and research related to safety and security. As a group of experts utilizing digital technology to accurately solve risks, we will stand by you and take on various social challenges.