Let's efficiently conduct incident recurrence prevention and cause analysis!
The IT service management tool "Jira Service Management" comprehensively supports teams in delivering excellent services quickly, from planning and assignment to tracking, reporting, and management. Project management templates allow for task prioritization, management of team workloads, and tracking of work from planning to completion, optimizing projects as efficiently as possible. **Features** - You can set task priorities, manage team workloads, and maximize overall project efficiency through planning. - Visualize task statuses in a Kanban format with board view and quickly review and organize tasks in list view. Clarify task durations and dependencies through timeline and calendar views, and keep track of deadlines. - Includes summary views to overview project progress, priorities, and activities, as well as integrated reports and dashboards to analyze resource allocation and task progress. - Workflows can be customized according to project needs, allowing for easy setup of subtasks, deadlines, and priorities, enabling effective project management.
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basic information
**What you can do with the Free Plan** - Use reports and dashboards - 100 automations per month per site - 2GB of storage - 1700 automations per month per site - Up to 10 users **What you can do with the Standard Plan** - Limit user roles and permissions - Support during business hours - 250GB of storage - Unlimited number of users **What you can do with the Premium Plan** - 24/7 support (for critical issues only) - Unlimited storage - Advanced incident management - Asset and configuration management - Equipped with AI (Atlassian Intelligence) **What you can do with the Enterprise Plan** - Register multiple sites (up to 150) - 24/7 support (for all issues) - Unlimited execution of automation rules - Centralized security and management For more details, please visit our website (www.innoov.io/atlassian-jsm) or the official Atlassian page (www.atlassian.com/ja/software/jira/service-management/pricing).
Price information
It varies depending on the number of agents (people who respond to customer inquiries). For 5 people: Standard: ¥14,400/month (excluding tax) Premium: ¥32,250/month (excluding tax) For 10 people: Standard: ¥23,040/month (excluding tax) Premium: ¥51,600/month (excluding tax) For 15 people: Standard: ¥43,200/month (excluding tax) Premium: ¥96,750/month (excluding tax)
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Applications/Examples of results
【Purpose】 Streamline resource allocation, schedule management, task division, and progress tracking for various projects, while optimizing organizational structure. Additionally, promote communication and collaboration among project stakeholders, providing transparency and accountability for teams to work towards their goals. It can be used in many scenarios, from development to customer support. 【Achievements】 Our achievements: i-PRO, Kyocera Communication Systems, etc. (honorifics omitted) i-PRO case study (https://www.innoov.io/customers/ipro-corporate-software) Other Atlassian product achievements: Dai Nippon Printing, LIXIL, Mercari, Mercedes-Benz, Slack, Yale School of Management, etc. (honorifics omitted) *From Atlassian site.
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Company information
We are INNOOV Inc., specializing in process improvement utilizing SaaS. We support everyone in easily grasping information and progressing work swiftly by using convenient tools, including Atlassian products. We not only provide tools but also design systems that consider what information should be received by whom and where, and how everyone should share it, enabling efficient operations for all. This leads to smoother customer interactions and new product development processes, saving time. Atlassian products implement AI ROVO across SaaS products in their document management tools, making information organization convenient. In particular, we focus on delivering customer feedback directly to the quality and development departments, enhancing customer service and product quality. This allows us to quickly resolve customer issues and continue providing better products. If you feel that organizing information is not going well and work is progressing slowly, please let us take care of it. We will support everyone in working smoothly together. Feel free to contact us with any requests.
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