Process management to maintain quality
In our quality assurance process, we inspect all products after assembly using an inspection sheet. We confirm the quality that has already been integrated into the standardized work processes at each stage. ★Manufacturing Number Management System★ A manufacturing number is assigned for each order. All work records, including process communication documents, are managed by the manufacturing number. In the unlikely event of a defect in market products, we can instantly identify the manufacturing period. ★Parts Information Tracking★ We centrally manage inventory data and parts receipt and dispatch that are always linked to the bill of materials for the circuit board in our inventory management system. Anyone can track parts information for each project. Any changes to parts are recorded in the bill of materials and stored for ten years. ★Shipping History Records★ We record the shipping method for each order. In the case of delivery, we import the tracking number and shipping information into our internal system, allowing for past tracking. When products are shipped, we notify customers with a shipping completion email. *For more details, please refer to the PDF document or feel free to contact us.*
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"Promise of Continuous Supply" Since our founding in 1974, we have upheld the commitment to deliver as long as we continue to receive orders from our customers, and we still maintain this promise today. Even if the quantity is small, we will continue to produce and deliver as long as orders persist. "Important Things We Tend to Forget" Quality of service after delivery If any issues arise with the products after delivery, we will take immediate action to minimize any inconvenience to our customers. By acting promptly, we can also complete the investigation and countermeasures quickly. Although the company is old, it is a young team that supports our responsiveness. We will not cause anxiety for our customers due to slow responses. "Proposals to Help Solve Your Problems" Skills and technical expertise as products Since our establishment, we have accumulated a wealth of know-how through many failures experienced in our dealings with customers. This knowledge will surely help in solving the problems that our customers face daily. Please feel free to inquire about anything; we will prepare proposals that will definitely lead to solutions.