The benefits of ticketless systems, which are being adopted in the leisure industry, are not just limited to reducing labor costs?
In Japan, various industries have been pointed out for their delays in digitalization, but amid this, the necessity to prevent the spread of infectious diseases has unexpectedly accelerated the shift towards cashless and ticketless systems. Ticketless systems refer to the electronic processing of a series of ticketing operations, such as seat and service reservations, payments, issuance, and entry verification, which have traditionally been done with paper tickets in leisure and tourism facilities, as well as transportation services. What are the advantages and disadvantages that arise from this? Excerpt from the text: Benefits of implementing ticketless systems: 1. Improved convenience: Reservations and payments can be made from anywhere, such as home, and purchases are possible 24/7. 2. Increased operational efficiency: Digitalization of ticket reservations and deliveries makes it easier to tally sales numbers and attendees. 3. Alleviation of congestion: Reduces crowding at ticket purchase counters and during entry, and when combined with date and time specifications, allows for easier staggered entry. 4. Cost reduction: Aside from initial equipment investments, going paperless reduces costs for paper, printing, and delivery. 5. Revenue expansion: Understanding customer attributes allows for targeted promotions, leading to maximized revenue.
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SKIDATA's solutions have been implemented in over 10,000 facilities across more than 100 countries, including ski resorts, stadiums, theme parks, amusement parks, major airports, and trade fairs, supporting safe access control for people and vehicles through reliable management systems. SKIDATA focuses on providing intuitive, user-friendly, and secure solutions, contributing to the efficiency of facility operations and maximizing revenue with high cost-performance. Key benefits of implementing the SKIDATA system: - Diversification of ticket sales methods through integration with external ticketing data - Direct entry is realized, eliminating the need for exchange procedures at counters - E-tickets reduce the risk of counterfeiting and resale - Increased convenience with digital pass tickets using Apple and Google Wallet - Paperless operation saves paper resources and reduces the risk of forgetting tickets - Improved facility services and increased repeat customers through customer segment analysis based on collected data - Real-time understanding of entry status, allowing for flexible staff allocation adjustments and optimization based on entry conditions - Elimination of simple tasks such as ticket tearing and headcount, improving labor efficiency and entry efficiency