Enhancing digital shift in customer touchpoints and customer experience in the B2B manufacturing industry!
"Fleacia" is a solution brand that integrates six solutions to accelerate digital transformation (DX) starting from customer touchpoints in the B2B manufacturing industry, aiming to enhance the added value for customers. By linking data from digitized customer touchpoints with accumulated performance data and utilizing AI, it enables predictions and recommendations that are not based on individual intuition or experience. This significantly enhances the added value of proposals to customers. 【Features】 ■ Grand design for customer touchpoint reform (enhancing customer experience) ■ Web-based customer purchasing process (acquisition and nurturing of new high-quality prospects) ■ B2B e-commerce (expansion of sales through increased inquiry responses) ■ Order process reform (standardization of sales specifications and reform of sales and order design operations) *For more details, please refer to the PDF document or feel free to contact us.
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【Expected Effects of Implementation】 ■Expansion of sales in the global market ■Improvement of customer engagement ■Increased operational efficiency and shift to value-added tasks *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Future Artisan Co., Ltd. is a system integrator established in 1972. We provide comprehensive system solutions, including consulting, system construction, operation, and maintenance services using IT. ◆ Consulting, design, and development related to computer hardware, software, networks, and databases ◆ License sales, setup, maintenance, and operational support for equipment and software