[QuiQ Case Study] Kobayashi Ear, Nose, and Throat Clinic

The reception number is assigned considering the reserved time slot! We will introduce examples that match the operation.

We would like to introduce a case study of the implementation of the appointment reservation system 'QuiQ' at Kobayashi Ear, Nose, and Throat Clinic. From the beginning, the clinic had a system for waiting in line and confirming the order by phone. However, during busy periods, they sometimes accepted more patients than they could handle, which required them to consider how to address the situation. After the implementation, inquiries from patients asking, "How long until I am called?" decreased. [Case Overview] ■ Background of Implementation - The clinic was accepting so many patients during busy periods that they could not manage them. ■ Effects of Implementation - Inquiries about "How long until I am called?" decreased. - Operational efficiency improved. *For more details, please refer to the related links or feel free to contact us.

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