[QuiQ Case Study] Maizuru Internal Medicine Clinic

Introduction of a case where patients can be treated within a waiting time of 30 minutes.

We would like to introduce a case study on the implementation of the appointment reservation system 'QuiQ' at Maizuru Internal Medicine Clinic. After introducing a reservation system, the clinic experienced an influx of reservation calls, which began to disrupt their operations. After implementation, the triage function allowed the clinic to understand the reasons for patients' visits before they arrived, making it possible to sort patients with fevers. [Case Overview] ■ Background of Implementation - There were many patients who wished to make reservations via smartphone, and the clinic was considering a reservation system to reduce waiting times. ■ Effects of Implementation - Except for days when there was an influx of walk-in patients, the waiting time for almost all patients was reduced to within 30 minutes for consultations. *For more details, please refer to the related links or feel free to contact us.

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