Providing a suitable foundation to enhance customer loyalty through new and improved services.
The dairy processing company EMMI had consistently managed its master data internally, resulting in a robust database. However, its utilization for marketing activities was limited. We will present a case aimed at achieving smooth onboarding of new employees through an intuitive system and efficient workflows, automating many processes that were previously done manually, eliminating media confusion, and improving overall efficiency. 【Contents】 ■ About EMMI ■ Facts & Figures ■ Challenges and Goals - Situation before the implementation of Contentserv - Purpose of implementation ■ Reasons for choosing Contentserv *For more details, please refer to the PDF document or feel free to contact us.
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Contentserv (now part of the Centric Software group) is a cloud provider of Product Information Management (PIM) that efficiently delivers its products through digital channels. By providing unified product content across the entire content supply chain, it helps manufacturers create touchpoints with customers and enhance customer satisfaction. Utilizing the Product Experience Cloud, which integrates PIM and Digital Asset Management (DAM), it achieves centralization of product information, digitalization of operations, information collaboration across different departments, and rapid information deployment to all sales channels.