Voice recognition feature equipped call recording device VR-RD790

Introduce 'call recording' + 'voice recognition' while keeping costs down! No running costs like pay-per-use!

This is a call recording device that can accommodate PRI/BRI/analog lines. It comes standard with a voice recognition engine that can automatically convert recorded audio into text. Both voice data and text data are stored on the built-in hard disk. ● Standard equipped with Hitachi Solutions Technology's voice recognition engine "Ruby Dictation." ● The license for the voice recognition engine requires only an initial cost, with no running costs such as pay-per-use fees. ● Calls containing keywords such as "NG words" and "mandatory words" can be filtered and searched. ● The "text copy" function allows you to display and copy all text from a single call, making it easy to utilize the recognized text. ● The quality of operator responses can be quantified for each call using diagnostic items such as "speech quality score," "speech rate," "talk speed," "overlap count," "backchannel count," "number of NG words," and "number of mandatory words." ● The main unit can accommodate up to 96 channels in a 4U space, allowing for a mixed connection of PRI/BRI/analog lines.

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