Solve EC business challenges through 1-to-1 communication with customers!
"Brand Dialogue AI" is an AI chatbot that allows for personalized conversations tailored to each customer by training ChatGPT with brand characteristics, company and product information, as well as customer data and dialogue history. With our unique technology "Dynamic Prompt," we enable one-to-one communication that was previously difficult to achieve. By increasing knowledge through FAQs, talk scripts, article information, and more, we can conduct appropriate conversations that reflect the company's identity and reduce outbound calls in the contact center. [Features] ■ Responds based on brand-specific "knowledge" ■ Natural elicitation leads to engaging "dialogue" ■ AI initiates "speech" and designs talk scenarios ■ Draws out customer preferences for appropriate recommendations *For more details, please download the PDF or feel free to contact us.
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basic information
【For these concerns】 ■ It is difficult to secure personnel for the call center ■ Customer retention rates are not increasing ■ We do not understand customer needs ■ We actually do not know the reasons for customer churn ■ Brand fans are not being cultivated *For more details, please download the PDF or feel free to contact us.
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For more details, please download the PDF or feel free to contact us.
Company information
Our company is a functional company within the Ohiro Group that is responsible for creative and promotional execution. We engage in marketing planning and services related to advertising, as well as planning and implementation concerning product development and sales promotion, including prepress and printing. Additionally, in our execution activities, we seek methods to more effectively solve client challenges and provide proposals for the next practices.
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