[Customer Case] Provision of Chemical Substance Management System and Customer Operations

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last updated：Feb 10, 2025

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By providing virtual applications, it is possible to maximize the operational benefits of the system!

We would like to introduce a case where "Parallels RAS" was adopted by Emori Information Co., Ltd., which is expanding IT system development, construction, provision, and operation services to many customers. The company experienced delays in the work of practical staff, resulting in decreased business efficiency. After adoption, we received feedback stating, "By using Parallels RAS for virtual application delivery, we can maximize the operational benefits of the system, making it a valuable combination for both our customers and us." [Challenges] - It was reported that when accessing ExESS from a client-server configuration overseas, there were situations where there was no response for over 30 minutes. - There was also a request to reduce the workload of installing and maintaining the ExESS client module on PCs. *For more details, please download the PDF or feel free to contact us.

Related Link - https://www.parallels.com/jp/ras

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【Reasons for Adoption】 ■ The headquarters' information systems department can manage tasks such as system construction and maintenance collectively, eliminating the increased workload for on-site departments. ■ Remote PCs can be used with very simple settings, and the headquarters' information systems department can either travel to configure the terminals or perform maintenance easily without the need for specialized operations. ■ Despite the variety of OS versions and device types at the locations, ExESS can be utilized with simple operations and the same usability across all terminals. ■ Accessing the ExESS server via VPN from various locations allows for smooth screen operations without stress. ■ Documents can be printed to printers attached to the originating PC device without the need for complicated settings. *For more details, please download the PDF or feel free to contact us.