What measures is the retail industry taking to satisfy customers transitioning to online shopping?
This document is the latest report on how the retail industry should respond to consumer behavior utilizing SNS and AI, based on a survey conducted in the second half of 2024. Consumer behavior is increasingly shifting towards online usage, and the retail industry is facing a situation where simply operating physical stores is no longer sustainable. Please find useful points on how to safely gain trust. This report serves as a valuable reference for the retail industry, so please download it and give it a read. 【Contents】 ■ Methodology ■ Key Findings ■ The New Era of Social Commerce: The Intersection of Shopping and Social Media ■ Shopping Behavior: Personalization at a Crossroads ■ Protection of Consumer Data: A Top Priority for Retail Companies ■ Conclusion
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- The percentage of consumers concerned about data security when shopping on social media. - The percentage of consumers who prefer shopping at online stores that personalize the shopping experience using technology.
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SOTI develops and sells the EMM integrated solution "SOTI ONE," which can be used by all companies utilizing mobile devices. Its headquarters is located in Mississauga, Canada, and it has customers in over 170 countries worldwide. From the development stage, SOTI collaborates with OEM partners for verification, ensuring that new devices are ready for use immediately upon release. SOTI ONE can centrally manage not only general devices but also BYOD devices, wearables, and printer terminals, as well as the distribution of in-house developed applications and the restriction of unnecessary features. You can confidently utilize smart devices that are active in various fields under robust security. SOTI is a proven innovator and industry leader that has made business mobility and IoT solutions smarter, faster, and more reliable. SOTI supports companies around the world in leading mobility to infinite possibilities.