Utilize it to create an environment for collaboration and support among stores! Introducing case studies of the real estate industry.
We would like to introduce a case where Silver-Back Co., Ltd. has implemented "Neighbor Office" to enhance collaboration between multiple stores connected at all times via LoopGate. Previously, the company used a remote meeting system that could be accessed via computers and smartphones, but they faced issues such as time lags and interruptions in audio and video, leading to some instability. While searching for a solution with the image of "I want to use it this way," they discovered our system. It has proven useful not only for constant connectivity but also for meetings connecting the headquarters with the Taisho and Showa-cho stores. [Interview Summary (Excerpt)] - The creation of an environment where "we are together in the same space" is being utilized. - Constant connectivity creates an environment where the headquarters and stores can support each other. - Remote customer service is also facilitated through constant connectivity. - Sharing a sense of urgency is essential for accurate and speedy decision-making. - They are able to support each other by communicating and reaching out. *For more details, please refer to the related links or feel free to contact us.
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【Other Interview Summary】 - Looking for a system that enables collaboration between stores - Whether the quality of video and audio can be carried out without issues in the expected operations - Experienced the quality of video and audio during the demonstration - Did not have the impression of being monitored - Want to develop it further to be able to monitor the situation on-site *For more details, please refer to the related links or feel free to contact us.
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The Ginga System is a system integrator that provides "improvements to communication environments" and offers the following services: - Always-on connection system "Neighbor Office" - Video conferencing system and web conferencing "LoopGate" - Closed network and on-premises video conferencing and web conferencing "LoopGate" - Remote service desk system "Tele Window" - Total design of audio and visual systems "Conference Room Integration" - Hybrid conference system "Zoom Rooms, Google Meet Hardware, Microsoft Teams Rooms" - Google Workspace implementation support - FCE Prompt Gate We are utilized by many corporations and in various situations. - Years of service: 27 years - Number of companies implemented: Over 2,900 - Number of users: Over 200,000 - Government agencies "Video Phone Service Desk System": Over 700 units - Always-on connection (Neighbor Office): Over 300 companies