[Introduction Interview] SILVER-BACK Inc.

Utilize it to create an environment for collaboration and support among stores! Introducing case studies of the real estate industry.

We would like to introduce a case where Silver-Back Co., Ltd. has implemented "Neighbor Office" to enhance collaboration between multiple stores connected at all times via LoopGate. Previously, the company used a remote meeting system that could be accessed via computers and smartphones, but they faced issues such as time lags and interruptions in audio and video, leading to some instability. While searching for a solution with the image of "I want to use it this way," they discovered our system. It has proven useful not only for constant connectivity but also for meetings connecting the headquarters with the Taisho and Showa-cho stores. [Interview Summary (Excerpt)] - The creation of an environment where "we are together in the same space" is being utilized. - Constant connectivity creates an environment where the headquarters and stores can support each other. - Remote customer service is also facilitated through constant connectivity. - Sharing a sense of urgency is essential for accurate and speedy decision-making. - They are able to support each other by communicating and reaching out. *For more details, please refer to the related links or feel free to contact us.

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