If you want to accelerate municipal DX! We will introduce case studies of the television window system that allows for site visits and demo experiences.
We would like to introduce a case where the "Tele Window," a television consultation window system, was implemented at the Chikuma City Hall in Nagano Prefecture for counter services. The city hall considered that if there were a video conferencing system that could connect citizens and the city hall face-to-face, it could be utilized more effectively for consultation services and other application processes. Therefore, they explored the introduction of a system that allows for online dialogue. Although it was not a large investment, the system was adopted because it has sufficient necessary functions. 【Interview Overview】 ■ What initiatives is Chikuma City Hall undertaking as part of its municipal DX? ■ What is the current situation regarding the promotion of municipal DX initiatives? ■ What were the background and triggers for introducing LoopGate (remote communication tool)? ■ How is Chikuma City currently utilizing it? ■ Was the process leading up to delivery smooth? ■ What are the future plans? *For more details, please refer to the related links or feel free to contact us.
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The Ginga System is a system integrator that provides "improvements to communication environments" and offers the following services: - Always-on connection system "Neighbor Office" - Video conferencing system and web conferencing "LoopGate" - Closed network and on-premises video conferencing and web conferencing "LoopGate" - Remote service desk system "Tele Window" - Total design of audio and visual systems "Conference Room Integration" - Hybrid conference system "Zoom Rooms, Google Meet Hardware, Microsoft Teams Rooms" - Google Workspace implementation support - FCE Prompt Gate We are utilized by many corporations and in various situations. - Years of service: 27 years - Number of companies implemented: Over 2,900 - Number of users: Over 200,000 - Government agencies "Video Phone Service Desk System": Over 700 units - Always-on connection (Neighbor Office): Over 300 companies