[LoopGate Introduction Interview] Chikuma City Hall, Nagano Prefecture

If you want to accelerate municipal DX! We will introduce case studies of the television window system that allows for site visits and demo experiences.

We would like to introduce a case where the "Tele Window," a television consultation window system, was implemented at the Chikuma City Hall in Nagano Prefecture for counter services. The city hall considered that if there were a video conferencing system that could connect citizens and the city hall face-to-face, it could be utilized more effectively for consultation services and other application processes. Therefore, they explored the introduction of a system that allows for online dialogue. Although it was not a large investment, the system was adopted because it has sufficient necessary functions. 【Interview Overview】 ■ What initiatives is Chikuma City Hall undertaking as part of its municipal DX? ■ What is the current situation regarding the promotion of municipal DX initiatives? ■ What were the background and triggers for introducing LoopGate (remote communication tool)? ■ How is Chikuma City currently utilizing it? ■ Was the process leading up to delivery smooth? ■ What are the future plans? *For more details, please refer to the related links or feel free to contact us.

Web/Video Conference