Implementing semantic search to achieve product searches that understand customer intent!
We would like to introduce a case study of the implementation of "generative AI" at a major e-commerce company. The company faced the challenge of not utilizing existing customer purchase data, which prevented them from providing suitable offers for repeat customers. To address this, AI automatically generated personalized discount offers for repeat customers, which were delivered via email and push notifications. This led to a 20% increase in product purchase rates and expanded e-commerce sales. 【Case Overview】 ■Challenges - Low purchase rates on the online store and high cart abandonment rates - Poor usability in product search, making it difficult for customers to quickly find the products they want ■Results - Improved conversion rates by 15% through cart abandonment measures - Reduced the time customers spent finding desired products by 40% through search optimization *For more details, please refer to the related links or feel free to contact us.
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Homula Inc. aims to fundamentally transform corporate productivity through the development and provision of the AI agent "Agens," which understands and executes business tasks related to daily business communications such as meetings, emails, and chats. We integrate multimodal information such as voice and text, allowing AI to autonomously process the "ToDos" that arise from daily communication. We provide an environment where the insights and judgments of talented personnel can be converted into knowledge assets and deployed across the organization as reproducible processes. In recent years, we have strengthened our collaboration with the globally recognized no-code automation platform "n8n." By combining the convenience of n8n, which allows for intuitive integration with business systems and SaaS, with Agens's natural language understanding and complex task execution capabilities, we are achieving a hybrid of user-friendly and advanced AI workflows in the field. From in-house business development by non-engineers to enterprise-level security compliance, data integration, and governance design, we support the entire process from Proof of Concept (PoC) starting in as little as two weeks to implementation, establishment, and self-sustainability.