Example: Reservation rate of repeat customers increased by 35% with generative AI! | Travel and Hotel Industry
AI analyzes users' search histories and interests on social media! Creating personalized travel offers.
We would like to introduce a case study where "generative AI" was implemented in the EC department of the travel and hotel industry. The company faced the challenge of low conversion rates on their travel booking site, with users dropping off during the process. By utilizing generative AI, they were able to suggest suitable travel plans for each customer based on past travel history and interest data. This led to an improvement in the conversion rate for travel bookings. 【Case Overview】 ■Challenges - Unable to accurately grasp customer preferences, resulting in generic travel plan suggestions. - Past customer data was not utilized, preventing offers for repeat customers. ■Results - The booking rate for repeat customers increased by 35%, enhancing customer loyalty. - Search time was reduced by 50%, achieving a smoother booking experience. *For more details, please refer to the related links or feel free to contact us.
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Homula Inc. aims to fundamentally transform corporate productivity through the development and provision of the AI agent "Agens," which understands and executes business tasks related to daily business communications such as meetings, emails, and chats. We integrate multimodal information such as voice and text, allowing AI to autonomously process the "ToDos" that arise from daily communication. We provide an environment where the insights and judgments of talented personnel can be converted into knowledge assets and deployed across the organization as reproducible processes. In recent years, we have strengthened our collaboration with the globally recognized no-code automation platform "n8n." By combining the convenience of n8n, which allows for intuitive integration with business systems and SaaS, with Agens's natural language understanding and complex task execution capabilities, we are achieving a hybrid of user-friendly and advanced AI workflows in the field. From in-house business development by non-engineers to enterprise-level security compliance, data integration, and governance design, we support the entire process from Proof of Concept (PoC) starting in as little as two weeks to implementation, establishment, and self-sustainability.