Although we talk about compliance, we must confront the reality of internal and workplace misconduct.
Social Infrastructure (Saitama University Research Seed Collection 2025-27 p.36)
Keywords: Compliance training, awareness of legal compliance, business ethics, organizational transparency, online training.
We have been facing internal and workplace misconduct up to today. Why do people commit fraud even when they know it is "wrong"? As we conduct more on-site hearings, we see employees caught between the demands of customers and business partners for QCT (high quality, low cost, short delivery time) and the realities of the workplace, such as a lack of personnel, time constraints, and budget shortages, leading them to think that "fraud is unavoidable." It is said that internal reporting systems are effective against misconduct. However, when we listen to the voices from the field, we hear genuine concerns like "Will I be retaliated against?" and "I don't want to escalate this." There are also strong opinions from executives saying, "We can't secure that much budget," and "If you do that in a close-knit community, you'll be treated as a traitor." So, what should we do? Many employees working on the ground care deeply about "our company." At the same time, even if they meet legal and regulatory standards, we live in an era where there are potential compliance violations in how we engage with customers and business partners. Taking these realities into account, we will support (1) the design and operation of compliance systems based on the actual conditions within the company, and (2) the planning and implementation of more in-depth compliance training, all from the customer's perspective.
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Norihiro Mizumura, Professor Graduate School of Humanities and Social Sciences 【Recent Research Themes】 ● How does the normative consciousness of people working in the field diminish? ● Why do people engage in unintended misconduct? ● The mechanisms behind organizational misconduct.
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【Appeal Points to the Industry】 ● Extensive experience in tiered training (both in-person and online) ● Compliance training based on on-site perspectives ● Analysis and feedback on free submissions based on text mining methods 【Examples of Practical Application, Case Studies, and Utilization】 ● Training focused on interactive communication (both in-person and online) ● Brainstorming-type training utilizing sticky notes (Post-it) ● Ethical checks on product representations and advertising expressions
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The psychology of a person who, knowing that it is not a good thing, commits wrongdoing simply because "desperate times call for desperate measures" is complex...
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The Saitama University Open Innovation Center is a center that functions as a liaison office for industry-academia-government collaboration. It consists of three departments: the Industry-Academia-Government Collaboration Department, the Intellectual Property Department, and the Startup Support Department, each staffed with coordinators well-versed in various fields. The center's activities include solving technical challenges in companies, supporting the implementation of joint research, and conducting technology transfer aimed at introducing and utilizing Saitama University's intellectual property.