Implement a domain management application to efficiently manage service domains for each customer in bulk and improve the traceability of contract information.
We would like to introduce a case study on the implementation of the business application creation tool "@pocket" at Shannon Co., Ltd. At the company, meeting minutes summarizing negotiation content were managed in multiple formats, files, and sheets, leading to dispersed information. By utilizing this tool, they registered the content of meetings held with customers on the same day and established a system for centralized management of activity history. Additionally, they set up a structure to manage the domains of services provided to customers collectively, allowing for efficient management linked to the client master even in cases of multiple contracts. [Case Overview] ■Challenges - Communication methods such as email and chat were not unified. ■Results - By associating meeting content with service domains, it became easy to share and track what discussions were held regarding which services. *For more details, please refer to the related links or feel free to contact us.
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basic information
Main Created Apps ■ Daily Report App ■ Client Management App ■ Domain Management App ■ Meeting Minutes App *For more details, please refer to the related links or feel free to contact us.
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For more details, please refer to the related links or feel free to contact us.
Company information
IAT OEC Corporation was established as a spin-off from Okayama Information Processing Center (OEC) in September 2004. Since then, we have been providing various services, including the sale and maintenance of computers, peripherals, and multifunction devices, the development and sale of the Web collaboration tool WaWaOffice series, office processing outsourcing, and data center solutions, supporting the growth of our customers' businesses. Currently, we are expanding our cloud services that provide services over the internet, and the WaWaOffice series continues to evolve with the aim of being the number one user-friendly tool that enhances team communication and motivation in diverse work styles.
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