[@pocket case study] Shannon Corporation

Implement a domain management application to efficiently manage service domains for each customer in bulk and improve the traceability of contract information.

We would like to introduce a case study on the implementation of the business application creation tool "@pocket" at Shannon Co., Ltd. At the company, meeting minutes summarizing negotiation content were managed in multiple formats, files, and sheets, leading to dispersed information. By utilizing this tool, they registered the content of meetings held with customers on the same day and established a system for centralized management of activity history. Additionally, they set up a structure to manage the domains of services provided to customers collectively, allowing for efficient management linked to the client master even in cases of multiple contracts. [Case Overview] ■Challenges - Communication methods such as email and chat were not unified. ■Results - By associating meeting content with service domains, it became easy to share and track what discussions were held regarding which services. *For more details, please refer to the related links or feel free to contact us.

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