Supporting major companies in utilizing VOC/voice/SNS data! Utilizing up to 160 million "customer voices."
Our "Visualization Engine" is a top-level text mining tool that has been adopted by 1,800 companies. At Mizuho Bank, which has implemented our tool, we visualize the content and number of positive and negative feedback regarding products and services, as well as the reactions on social media to specific events. By utilizing features such as posting insights and suggestions based on feedback, we have revitalized communication between management, headquarters, and sales branches, strengthening the overall use of VoC within the organization. 【Implementation Results】 ■ Manufacturing/Manufacturers ■ Retail/Distribution ■ Transportation/Real Estate/Infrastructure ■ Finance/Banks ■ IT/Telecommunications/E-commerce ■ Pharmaceuticals/Medical ■ Other Services *For more details, please download the PDF or feel free to contact us.
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As a company that continues to create added value from all kinds of information, we have been providing cloud solutions centered around technologies such as 'text mining' and 'data mining' since our establishment in 2006. We visualize big data, such as customer voices, customer data/purchase data, and HR information, and have the power to provide insights.